Sharp Grossmont Hospital in La Mesa, California, has apologized after it emerged that women were recorded without their consent by hidden cameras installed in gynecology operating rooms.
Lawsuit alleges Sharp Grossmont Hospital secretly recorded hundreds of women during childbirth and surgery. We talked exclusively to the doctor who first discovered the #hiddencameras. Dr. Patrick Sullivan said the hospital ignored his request to remove them. @KUSINews pic.twitter.com/cj9ULAEveu— Sasha Foo KUSI (@SashaFooKUSI) April 3, 2019
“We sincerely apologize that our efforts may have caused any distress to the women who were recorded, their families, and others we serve,” Chris Howard, the president and CEO of Sharp HealthCare, which manages the hospital, wrote in a letter.
In his statement, Howard explains what precipitated the installation of the cameras:
You may have seen increased media attention surrounding an investigation into missing drugs that took place at Sharp Grossmont Hospital between July 2012 and June 2013. Given the number of reports that have come out recently and the variations among them, we wanted to explain the situation to you directly, and provide you with accurate information surrounding the events that occurred during that time.
In 2012, we were alerted that, beginning in 2011, potentially powerful drugs and equipment were missing from the anesthesia cart in each of Sharp Grossmont Hospital’s three Women’s Center operating rooms. Unauthorized removal or misuse of medication by a doctor or other medical professional can present a threat to patient safety. We would never want to put our patients at risk for this kind of harm.
Our initial efforts to determine the cause of the missing drugs through interviews and other investigative methods were unsuccessful. We then installed a computer monitor with a motion-activated camera in each of the three Women’s Center operating rooms. Although the cameras were intended to record only individuals in front of the anesthesia carts, others, including patients and medical personnel in the operating rooms, were at times visible to the cameras and recorded without sound.
The individual was later identified, but the camera installations came at a cost:
The purpose of this investigation was to determine how the anesthesia drugs were going missing in order to ensure patient safety and quality of care. Through the investigation, we were able to identify the individual who we believed was improperly removing the drugs. That individual is no longer affiliated with Sharp HealthCare. The surveillance methods in the 2012-13 investigation were used for that particular case only and have not been used again.
In 2016, a lawsuit alleging privacy violations and other claims stemming from the video recording was filed against Sharp HealthCare and Sharp Grossmont Hospital. Since then, other cases have been filed. The cases remain active and understandably, Sharp is unable to comment further about them.
Howard assured the public that “this surveillance method is no longer in use”:
Sharp HealthCare and Sharp Grossmont Hospital continue to take extensive measures to protect the privacy of our patients. The videos in our possession are kept in a secured safe in our Security Department. We have provided copies of videos to third parties in response to legal processes or specific patient authorizations or requests. Our primary concern has been, and will continue to be, ensuring patient safety and quality of care. We sincerely apologize that our efforts may have caused any distress to the women who were recorded, their families, and others we serve. We can assure you this surveillance method is no longer in use, and we have made changes in our protocols to ensure this situation is not repeated.
The apology comes after 81 women filed a complaint saying “motion-sensing cameras captured video of births, hysterectomies, sterilizations, and other procedures,” according to one report. None of the women were told they were being recorded.
Melissa Escalera told NBC San Diego about her response to finding out that her daughter’s birth was recorded in 2012; Escalera’s daughter was delivered via emergency C-section:
“It was a highly stressful and emotional time for my family and my doctor. No one ever asked me to record one of my most tender, life-changing moments. I would have never agreed to be recorded in that vulnerable moment.”
Allison Goddard, an attorney for the women, told CNN:
“It’s horrifying to think that, especially in today’s day and age of the ubiquity of videos on the Internet, if one of those videos were to get in the wrong hands, there’s no controlling it. It takes your own medical care outside your own control.”
The case has left many feeling outraged.
Is the hospital lying about this? When they caught the thief why didn't they destroy the tapes? How did the women find out about this?— Donna L. Adams (@DonnaAd17752818) April 7, 2019
Filming of women's gynecological surgeries draws hospital's apology; lawsuits pending https://t.co/U8qHdginNo
Sick.— Theresa Bish (@TheresaBish1) April 3, 2019
Gross.— LadyRainicorn (@LadyRai43922504) April 2, 2019
Unbelievable!— Mary Conway (@eightmjc) April 3, 2019
Disgusting, creepy and apparently systemic. @sharphealthcare should have a huge lawsuit on their hands.— Aria (@PrznRug) April 2, 2019
HIPAA violations galore.
In the future, the hospital may want to brush up on its HIPAA compliance or their patients will.