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Dairy Queen Manager Suspended After Cussing Out Dad For Asking Workers To Wear Masks While Preparing His Family’s Food


A new viral video shows a man being cursed out by a Dairy Queen employee on Long Island for asking her to wear a mask while preparing his food.

Brandon Trotta took his kids to the Dairy Queen in Medford, in Long Island’s Suffolk County, on the Fourth of July for Blizzards en route to a fireworks show.

His request that the employees serving him wear a mask resulted in a profanity-laden argument. 

As he waited for his food, Trotta was uncomfortable with what he saw through the drive-through window.

As he told local news station News 12:

“I saw the person preparing our Blizzards not wearing a mask so I told the cashier that I’m not going to take those and I asked if they could remake them wearing a mask.”

Things became heated and turned into a confrontation with a manager, who appears in Trotta’s video.

In the video, Trotta can be heard calling the manager a “Karen” and the woman begins yelling.

“Karen? No I’m not a Karen. You want me to be a Karen? Cuz I’ll be a Karen, okay? I will be your Karen.”

Trotta then asked for his money back, and things escalated even further.

As he put it to News 12:

“When I asked for my money back she said, ‘Give him his f*cking money back’ and slammed the door and gave us middle fingers as we drove away.” 

Dairy Queen released a statement to News 12, in which they described how they dealt with the incident.

“We immediately suspended the employee who made the lewd gesture, retrained our employees about proper mask wearing and conducted an internal investigation.”

“Upon completing the investigation, we demoted the employee from her manager role and are providing her with additional training.”

On Twitter, most people were firmly on Trotta’s side.

Since the incident, Trotta has met with the owners of the Dairy Queen location, who have apologized personally and confirmed that mask-wearing is compulsory for all employees.


Written by John Sundholm

John Sundholm is a writer, video producer and performer originally from Michigan, and is one of those people who says he "lived in London for a while" even though it was only six weeks for study abroad. He made Ellen DeGeneres laugh once so you should probably follow him on Instagram, Twitter and Medium, where he does a lot of yelling under the name @JohntheCraptist.