Grandmas and GIFs don’t always mix.
Forbes reporter Alex Konrad learned this the funny way when his aunt sent a GIF of an applauding Steve Harvey to the family’s group text. Konrad’s grandma, whom they affectionately refer to as “Grammy,” was a tad confused as to why Harvey wouldn’t stop clapping.
The family tried to explain that GIFs run on a loop, but Grammy was skeptical and went to a Verizon store to end the clapping once and for all.
My aunt sent a gif of Steve Harvey clapping to the whole fam and my grandma went to the Verizon store to make it stop pic.twitter.com/AwYf9BTrlg— Alex Konrad (@alexrkonrad) July 11, 2018
Soon, all of Twitter was joining in.
me at your grandma pic.twitter.com/JyYYWtrVaB— Matt Gehring (@mattryanx) July 11, 2018
Now send Grammy a vine and see what happens— Ryan Mac (@RMac18) July 11, 2018
This is amazing. My grandmother frequents her local AT&T store for iPhone tech support. Always comes back with hilarious stories.— Christine Elswick (@cmckeown) July 11, 2018
This is hilarious hahahaha...I legitimately was laughing out loud reading this ???— Adam Goldston (@AdamGoldston) July 12, 2018
Verizon found Grammy’s ordeal sweet and leaped in to help.
If you can tell us which store she is at, we can reach out to see if they need assistance helping your Grandma.^TMN— Verizon Wireless CS (@VZWSupport) July 11, 2018
Hi there! I am here to help! What may I assist you with? *CXS— Verizon Wireless CS (@VZWSupport) July 11, 2018
Hey Alex, I'm the guy who helped your grandma! That was one of the more adorable tech questions I've gotten in a while and your grandmother was very nice. I think I'm supposed to add #proud2bvzw or some hashtag like that to keep Verizon compliance happy pic.twitter.com/eimpBIfG4X— The Moldy Filters #watchExpanseLIVE (@TheMoldyFilters) July 11, 2018
And Konrad wasn’t stingy with the updates.
Oh my gosh thank you so much for helping Grammy! Hope she brought a smile to your face like she does ours!!!— Alex Konrad (@alexrkonrad) July 11, 2018
I just called my grandma and I think she turned off BOTH her cell phones now. That should do it...— Alex Konrad (@alexrkonrad) July 11, 2018
My cousin reminded me Grammy has a landline so we just spoke:— Alex Konrad (@alexrkonrad) July 11, 2018
1) She says the Verizon employee's also told her a gif "goes around and around"
2) She now understands what a gif is and how to delete a text
2) She doesn't really get Twitter but is PUMPED @chrislhayes saw this ?
We’re glad that Grammy is in on the fun. She’ll be working at the Genius Bar in no time.