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Woman Calls Employees ‘Nazis’ And Refuses To Leave Store After Being To Told To Wear Mask

Ruby Musso/KDVR

Ruby Musso from Lakeside, Colorado, believes there is more to wearing a face mask than complying or not.

While shopping at the liquor store, Molly’s Spirits: Lakeside Colorado, Musso was told by multiple employees and customers to put on a mask. She not only refused to put one on, but also refused to leave the store.

Musso, however, believed she was justified in not wearing a mask. She claims she has a medical condition, with spikes in anxiety and panic when she wears a mask.

Musso explained: 

“I just really tried to stand my ground with that because I feel like it’s really important. There are so many reasons why someone is not wearing a mask.”

Musso began recording her experience on her phone after an employee already told her they called the police to escort her off the premises.

In the video, Musso appears to be approached multiple times by employees, as well as the target of multiple comments from customers. One customer was particularly memorable, as she made rude remarks to Musso, hit her with her empty shopping cart and showed her her middle finger.

Musso did not believe this was appropriate behavior and does not think shaming is valid.

Musso commented: 

“I would never do that to somebody who is wearing a mask. I would never do that to somebody in any circumstance.”

Though she claims to not support shaming, however, she can be heard calling the mask-wearing employees “Nazis” before leaving the store.

Rufus Nagel, the owner of Molly’s Spirits, said he and his employees were simply trying to follow the guidelines given by the state, not to target Russo specifically. 

“It’s not my place to determine what is and is not a health risk. I have to obey the rules and the laws.” 

“For me, it’s an issue of an out of control customer creating a scene in my store.” 

Musso posted the video online, where it has gone viral and has been shared on practically every social media platform available.

You can watch the video here: 

Since the video became available, Molly’s Spirits received repeated phone calls from disgruntled individuals who disagree with the treatment of Musso while she was on location.

Nagel stuck by his previous comment and said the staff was doing what they could to enforce a healthy environment for their employees and customers.

Nagel said: 

“People calling us telling us we’re Nazis and destroying the American dream or something like that. Honestly, we’re just trying to do the best we can.”

The video was shared to Reddit’s “Public Freakout” subReddit, where thousands of Redditors shared their thoughts on Musso’s refusal to wear a mask or leave the store.

One Redditor in particular believed this behavior was all for attention, negative or not. 

“I know these people are looking for attention, but people need to just tell them:”

“‘There’s a difference between law and store policy on private property’.”

“Refuse them service and ask them to leave. Call the police if they refuse to leave as they are trespassing and do not engage them further.”

“All they want is a reaction. Don’t give them the benefit.”

“Let the police give them a reaction.”

They later added:

“Wasn’t expecting so many responses, but most are that [the people in the store] did try this.”

“Only thing was that people kept talking to her. Make your point, let them know the police have been called, reiterate to leave after that and then stop talking.”

“These people are horribly like Trump in that NEGATIVE Attention is just as gratifying as any other kind of attention.”

“Don’t give them the joy.”GinzoKazama

Others questioned Musso’s claimed medical condition, stating there are others out there with a much higher risk of dying if they were to contract the virus. 

“[Some argue] that they have ‘exemptions’ that make wearing a mask impossible. So technically they’re saying they’re disabled, which is why the store attempts to accommodate this disability by shopping for them, or offering curbside pickup.”

“Of course, none of these antimaskers have legitimate health reasons for not wearing a mask, and if they did, they’d probably suffer from a respiratory illness which means they should really be f**king scared of catching [this virus].”ImagineTrumpInPrison

“This is the side that bugs me the most. I know a person with very severe asthma. Hospitalization about every year severe asthma. Papers written with them as a subject severe asthma.”

“They’re the most careful people I know during this time because they understand there’s a very real risk that contracting [the virus] will kill them.”

“They haven’t left the house in months except for doctors appointments wearing as much PPE as they could find and they’re living off of delivered groceries and curbside pickup that friends and family can bring.”

“And then these a**holes have the nerve to fake claim an illness because they don’t want to do the bare minimum to protect others.”theoreticallyme76

“They are some of the most selfish people in the world. They’re the types that would abuse a handicap placard.”upsidedownfunnel

Some even suggested that businesses should also enforce trespassing offenses on their private property. 

“Along with passing mask ordinances, states should pass laws saying that trespassing due to refusal to wear a mask is a more serious crime with more severe punishments. When the pandemic ends, the mask ordinances will go away and thus the more severe punishment will also end.”

“But we need something with more teeth so business owners and employees aren’t victims of these insane, dangerous a**holes.”MAMark1

“Also, forcibly and intentionally [exhaling], coughing, spitting, or otherwise ejecting respiratory vapors should be considered assault.”

“Edit: when intentionally directed at another person.”PDCH

The state of Colorado’s health department currently recommends, like many other states, to wear a face-covering when appearing at otherwise social locations. They are also encouraging businesses to deny service to anyone who refuses to comply.

What many of the most vocal anti-maskers fail to realize is the Americans with Disabilities Act requires a reasonable accommodation, not total capitulation. So while curbside pickup, personal shoppers and delivery are available, no one can force their way into a store that requires a mask while not wearing one by citing the ADA.

McKenzie Lynn Tozan

Written by McKenzie Lynn Tozan

McKenzie Lynn Tozan lives in North Chicago, where she works as a poet, freelance writer, and editor. She received her MFA in Creative Writing from Western Michigan University, and her BA in English from Indiana University South Bend. Her poems have appeared in Rogue Agent, Whale Road Review, the James Franco Review, Thank You for Swallowing, and elsewhere; and her essays and book reviews have appeared with Memoir Mixtapes, The Rumpus, BookPage, and Motherly, among others. When she's not reading and writing, she's in her garden or spending time with her family. For more, visit