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Woman Calls Out Southwest Airlines After She’s Forced To Wear Pilot’s Shirt Due To Her ‘Obscene’ Outfit


Earlier this week, a woman nearly missed her flight, because concerned employees felt the need to check their company’s dress code policy before they’d allow her to board.

Southwest Airlines’ customer, Kayla Eubanks, shared her full experience on Twitter, complete with tweets, photos, and video footage.

Eubanks first tweeted on Tuesday while she was being held from her flight.

She took a selfie in a public restroom of herself sporting a long red skirt, sneakers, a mask, and a bikini top. The top appeared to be the article of clothing in question, due to its the amount of skin showing.

If the issue is bare skin coming in contact with plane surfaces, then it could be understandable. As long as it’s applied evenly to people in shorts, skirts or tank tops that leave skin in contact with their seat.

How the issue was explained to Eubanks, however, was less than appropriate. 

Eubanks stated: 

“I was KICKED OFF my [Southwest Airlines] flight because my boobs are ‘lewd, obscene and offensive.'”

“I was told that passengers may look at me in my attire and be offended.” 

But Eubanks called into question how her attire could impact the quality of the flight. 

“I really wanna know why [Southwest Airlines] is policing my clothes like this. How will my shirt impact my flight, for myself, the other passengers or even the pilot?”

“Y’all have a dress code for CUSTOMERS who pay to get on a plane?”

“It’s the constant policing of women’s bodies for me.”

You can see Eubanks’ tweets here: 

The situation became more and more frustrating the longer it took to resolve. 

The employees who were holding Eubanks at the gate took more than 30 minutes to peruse their company’s handbook, looking for more information on their dress code and Eubanks’ supposed violation.

Unable to find more information on the dress code, the employee who was holding Eubanks at the gate went looking for backup—namely, the Captain.

Despite the employee’s persistence in keeping Eubanks off of the plane, the Captain was arguably charming and gave Eubanks one of his own t-shirts, so she could board the plane.

Eubanks was frustrated that she even had to wear the shirt but was relieved to finally board. 

This was only the beginning, however, as Eubanks also wanted to return the t-shirt to the Captain upon leaving the plane.

In order to give the shirt back to the Captain, Eubanks had to take the shirt off again… which brought her appearance to the flight’s employees’ attention all over again.

After Eubanks stepped off of the plane, employees from the airline pulled her aside to discuss her appearance on the flight.


Fellow Twitter users who were following the story could not believe the lengths the airline seemed to go to in order to keep Eubanks off of the flight. 

Others took the opportunity to rant over how women’s bodies continue to be policed, despite it being 2020. 

But on a positive note, some were thoroughly entertained with Eubanks’ dating prospects. 

This was undoubtedly thoroughly frustrating for Eubanks.

If it’s policy, why couldn’t the gate agents find it or provide it?

An online search found numerous past incidents between female passengers and Southwest Airlines employees. In each case, the airline reiterated they have no customer dress code.

McKenzie Lynn Tozan

Written by McKenzie Lynn Tozan

McKenzie Lynn Tozan lives in North Chicago, where she works as a poet, freelance writer, and editor. She received her MFA in Creative Writing from Western Michigan University, and her BA in English from Indiana University South Bend. Her poems have appeared in Rogue Agent, Whale Road Review, the James Franco Review, Thank You for Swallowing, and elsewhere; and her essays and book reviews have appeared with Memoir Mixtapes, The Rumpus, BookPage, and Motherly, among others. When she's not reading and writing, she's in her garden or spending time with her family. For more, visit