I definitely have a retail voice for in-person interactions and a customer service voice for phone calls. I don’t recall ever consciously choosing to alter my voice patterns, but I’m aware I do it. And I’ve observed the behavior in most of my retail or customer service helpline coworkers as well. So apparently it’s a […] More
When friends plan a group activity, sometimes details can get overlooked. It may not be intentional, but certain issues may arise from poor planning, and that can cause some drama. Nobody likes to be excluded from activities, and nobody likes to see somebody else get excluded. But it happens. So, what does a friend do […] More
Some people will go to great lengths to impress others… or simply to gain attention. Some might suggest that they are more accomplished in a skill or area than they actually are, crossing their fingers that this is never put to the test. Others might need to literally show off by either dressing or presenting […] More
Beauty is in the eye of the beholder. More often than not, what really makes us beautiful is what makes us stand out from others. While these little blemishes or abnormalities might make some people self-conscious, others might envy them, even going so far as to add them to their own complexion. A decision not […] More
